Privacy Policy

Privacy Policy

Last Updated: 17-12-2025

Company / Website: Luna Technologies Pvt Ltd

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, how we protect it, and what rights you have regarding your information.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, address, or any other information you provide through forms or communication.

Technical Information: IP address, browser type, device information, operating system, pages visited, access times, and usage patterns.

Cookies and Tracking Data: Information collected through cookies, web beacons, and similar technologies if used on the website.

3. How We Collect Information

We may collect information when you:

Fill out forms or provide information voluntarily

Communicate with us through email or other channels

Browse or interact with our website (automatically collected through cookies or tracking technologies)

Use any interactive features or services we offer

4. How We Use Your Information

We may use your personal and usage data for the following purposes:

To provide, maintain, and improve our website and services

To communicate with you, including updates, support, or promotional messages (where permitted)

To personalize user experience and optimize website performance

To analyze website usage and improve content and features

To protect our website, users, and infrastructure from fraud or security threats

5. Sharing of Information

We do not sell your personal data to third parties. We may share information only in the following situations:

With trusted service providers who assist in operating our website or delivering services

When required by law, regulation, or legal process

To protect our legal rights, users, or the public

In aggregated or anonymized form that does not identify any individual

6. Data Security

We implement reasonable technical and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws or regulations.

8. Your Rights

Depending on your location or applicable laws, you may have the following rights:

Right to access the personal information we hold about you

Right to request correction or deletion of your data

Right to withdraw consent where processing is based on consent

Right to object to certain types of processing

Right to request data portability

To exercise these rights, you may contact us using the details provided in the “Contact Us” section.

9. Cookies and Tracking Technologies

If our website uses cookies, we may collect information to:

Enable essential website functions

Understand user behavior and improve website performance

Remember user preferences

Support analytics and optimization

You may choose to modify your browser settings to refuse cookies. However, this may affect your ability to use certain features of the website.

10. Third-Party Links

Our website may contain links to external websites or services. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of third-party sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, you may contact us at:

Email: sales@luna.co.in

Phone: 022 – 61786100/110

Address: W200, TTC INDUSTRIAL EST., Koparkhairane, Thane Belapur Road, Navi Mumbai – 400709